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ASIC urges Aussies to check for unclaimed money

AISC is urging Australians to check if they have lost or unclaimed money, with approximately $2.7 billion waiting to be reunited with its rightful owners.

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The regulator said many people may be unaware they have lost money owing from old bank accounts, shares or insurance policies.
 
Unclaimed money typically arises when people lose contact with financial institutions or investment companies after moving house, changing their name, or forgetting about an account over time.
 
Unclaimed money is held by ASIC when banks, insurers and companies are unable to return funds to their owners after seven years.
 
In some cases, the money has remained unclaimed for decades, with records dating back to the 1950s. There is no deadline to make a claim, meaning you can search and claim at any time.
 
The largest single amount currently unclaimed is around $1.3 million.
 
Any claims related to old bank accounts under $500 should be made with the bank. Any unclaimed amount more than $500 sits with ASIC.
 
Even smaller amounts can accumulate over time, with interest payable on some unclaimed money from 1 July 2013 onwards.
 
You can search for unclaimed money using the free Moneysmart unclaimed money tool.
 
The process involves:
 
  • Visiting the Moneysmart website
  • Entering a name or surname
  • Reviewing any matches in ASIC’s national register
  • If a match is found, the tool provides details and a transaction number needed to make a claim.  
  • The search and claims process is free, and people do not need to use private claiming services.
 
In most cases, making a claim requires:
 
  • proof of identity (such as a driver licence or passport)
  • documents linking the person to the name and address on the record
  • the transaction number (OTN) from the search result  
  • ASIC uses this information to ensure money is returned to the correct person.
 
Where documents are missing – particularly for older accounts – alternative options may be available to help verify claims.
 
In addition to money held by ASIC, state and territory governments may also hold unclaimed funds, including wages and salaries, share dividends, and proceeds from estates and trust accounts
 
Australians are encouraged to check all jurisdictions where they have lived or worked.
 
With no deadline and no cost to search, checking for unclaimed money is a quick and simple step that could return funds people didn’t realise they had.
 
Anyone who has previously held a bank account, shares or insurance policy – or has moved house or changed name – is encouraged to do a quick search using the Moneysmart tool.
 
 
 
 
 
 
Keeli Cambourne
May 19, 2026
smsfadviser.com
 

David Forrest Download David's Adviser Profile

David Forrest

Director
BEc (Acc), MBA, CPA, FFin

David has been in the Financial Services Industry for nearly 30 years. He was one of the founding Directors of the successful Financial Planning and Stockbroking Practice, Henderson Gregory Forrest, for a decade. Prior to that, he held senior roles in companies such as ING, KPMG Accountants and AMP. David was previously Chairman of OAMPS Superannuation Trustee Board and currently serves as an independent Board Director for several companies.

David’s extensive experience in all forms of superannuation, including Self Managed Super Funds (SMSF), Defined Benefit Funds, retirement funding through Account Based Pensions, stockbroking with a focus on Direct Share Investment, Taxation/Remuneration Planning, Centrelink, Aged Care and business management, equip him to advise expertly on all aspects of Financial Advice.

Those with a particular interest in superannuation/SMSFs, direct share investment, salary packaging or applying for the Centrelink Pension will find his knowledge and ability in formulating and implementing creative, logical and simple wealth creation strategies a valuable asset.

David maintains a strong personalised client service focus, providing tailored solutions for clients.

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David Forrest is an Authorised Representative of Integrity Financial (SA) Pty Ltd ABN 16 133 921 187 — AFSL No 334846

Michelle Forrest

Michelle Forrest

Business Finance Manager
B Bus (Acc), CPA

Michelle’s career has spanned across the Financial Services, Retirement Living and Aged Care industries working in the private sector, not for profit and more recently with the state government for over 20 years. Her experience extends to many facets of the financial services industry, having worked in superannuation administration, technical support and financial planning practice administration.

Commencing with AMP and subsequently working in commerce and accounting roles with companies such as Brambles, Adelaide Bank Retirement Services, ECH Inc and SA Health and Wellbeing, Michelle returns to financial services after working in practice financial management at Henderson Gregory Forrest. This wide range of experience from senior accounting and management roles has provided Michelle with a strong background in business administration.

With an astute financial acumen and keen interest in business improvement strategies, Michelle ensures the smooth running of the Integrity Financial Advisory practice providing valued management support to our personalised client service focus.

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Natasha Bartlett
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Jasmine Smith

Jasmine Smith

Client Service Manager

Jasmine has worked in the financial services industry for over 12 years in all areas of client administration, working with David since 2013.

Jasmine has extensive knowledge and experience in client service including implementation of advice, portfolio reporting, assisting with the establishment of Self Managed Super Funds (SMSFs), term deposit management and a long history of helping clients with their enquiries.

Jasmine’s attention to detail, yet gentle approach, means she is able to solve the trickiest of questions for our client community.

Jasmine has gained her Certificate III in Financial Services qualification.

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Merrilyn Smith

Senior Client Service Manager

Merrilyn has worked in the financial services industry for over 11 years in all areas of client administration, and is a new addition to our client services team, returning from Melbourne to join the team in June 2019.

Merrilyn has extensive knowledge and experience in client service including implementation of advice, managed fund administration, assisting with the establishment of Self Managed Super Funds (SMSFs) and process improvement for the previous practices she has worked with. Merrilyn’s experience with direct shares constitutes the other part of our administrative support for direct equity investments.

Merrilyn’s warm and caring nature continues to endear her to our clients and she has already established herself as a valued member of our team.

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