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SMSF members highly satisfied with funds

SMSF members are highly satisfied with their choice of superannuation fund and the sector has topped satisfaction ratings across all types of funds.

     

SMSF members have reported the highest level of satisfaction with their fund compared to members of other funds, according to new research released by Roy Morgan.

The latest “Superannuation Satisfaction Report” from the research firm stated overall super fund satisfaction had risen by 8.6 percentage points to 71.7 per cent over the year to the end of June, led by SMSFs, which also recorded the highest rate of improvement.

The report, which is based on the Roy Morgan Single Source Australia survey during January to June 2021 of more than 20,000 people who held a superannuation fund, found the satisfaction rate for SMSFs was 80.6 per cent, compared with 69.9 per cent in June 2020.

SMSFs were followed by public sector funds at 79.7 per cent (72.1 per cent in 2020), industry funds at 72.3 per cent (64.1 per cent) and retail funds at 67.8 per cent (58.1 per cent).

The improvement in satisfaction rates since June 2020 was also the highest for SMSFs at 10.7 percentage points, followed by retail funds at 9.7 percentage points, industry funds at 8.2 percentage points and public sector funds at 7.6 percentage points.

The satisfaction levels are consistent with those in the previous report from Roy Morgan in May, which also found high levels of satisfaction among SMSF members with their fund.

Roy Morgan chief executive Michele Levine said the high satisfaction ratings across the board were part of a trend across the first half of the year driven by the recovery of the Australian economy and the stock market following the pandemic crash in March 2020.

“The driver of the increase has been the performance of the ASX 200, which bottomed at 4546 in March 2020 before increasing by 1351.9 points (up 29.7 per cent) to 5897.9 by June 30, 2020. Over the last year, the ASX 200 increased an additional 1488.3 points (up 25.2 per cent) to hit a record high of 7386.2 in mid-June,” Levine said.

 

 

July 27, 2021
Jason Spits
smsfmagazine.com.au

 


David Forrest Download David's Adviser Profile

David Forrest

Director
BEc (Acc), MBA, CPA, FFin

David has been in the Financial Services Industry for nearly 30 years. He was one of the founding Directors of the successful Financial Planning and Stockbroking Practice, Henderson Gregory Forrest, for a decade. Prior to that, he held senior roles in companies such as ING, KPMG Accountants and AMP. David was previously Chairman of OAMPS Superannuation Trustee Board and currently serves as an independent Board Director for several companies.

David’s extensive experience in all forms of superannuation, including Self Managed Super Funds (SMSF), Defined Benefit Funds, retirement funding through Account Based Pensions, stockbroking with a focus on Direct Share Investment, Taxation/Remuneration Planning, Centrelink, Aged Care and business management, equip him to advise expertly on all aspects of Financial Advice.

Those with a particular interest in superannuation/SMSFs, direct share investment, salary packaging or applying for the Centrelink Pension will find his knowledge and ability in formulating and implementing creative, logical and simple wealth creation strategies a valuable asset.

David maintains a strong personalised client service focus, providing tailored solutions for clients.

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David Forrest is an Authorised Representative of Integrity Financial (SA) Pty Ltd ABN 16 133 921 187 — AFSL No 334846

Michelle Forrest

Michelle Forrest

Business Finance Manager
B Bus (Acc), CPA

Michelle’s career has spanned across the Financial Services, Retirement Living and Aged Care industries working in the private sector, not for profit and more recently with the state government for over 20 years. Her experience extends to many facets of the financial services industry, having worked in superannuation administration, technical support and financial planning practice administration.

Commencing with AMP and subsequently working in commerce and accounting roles with companies such as Brambles, Adelaide Bank Retirement Services, ECH Inc and SA Health and Wellbeing, Michelle returns to financial services after working in practice financial management at Henderson Gregory Forrest. This wide range of experience from senior accounting and management roles has provided Michelle with a strong background in business administration.

With an astute financial acumen and keen interest in business improvement strategies, Michelle ensures the smooth running of the Integrity Financial Advisory practice providing valued management support to our personalised client service focus.

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Darren Chalk Download Darren's Adviser Profile
Natasha Bartlett
Kelly Collins
Jasmine Smith

Jasmine Smith

Client Service Manager

Jasmine has worked in the financial services industry for over 12 years in all areas of client administration, working with David since 2013.

Jasmine has extensive knowledge and experience in client service including implementation of advice, portfolio reporting, assisting with the establishment of Self Managed Super Funds (SMSFs), term deposit management and a long history of helping clients with their enquiries.

Jasmine’s attention to detail, yet gentle approach, means she is able to solve the trickiest of questions for our client community.

Jasmine has gained her Certificate III in Financial Services qualification.

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Merrilyn Smith

Merrilyn Smith

Senior Client Service Manager

Merrilyn has worked in the financial services industry for over 11 years in all areas of client administration, and is a new addition to our client services team, returning from Melbourne to join the team in June 2019.

Merrilyn has extensive knowledge and experience in client service including implementation of advice, managed fund administration, assisting with the establishment of Self Managed Super Funds (SMSFs) and process improvement for the previous practices she has worked with. Merrilyn’s experience with direct shares constitutes the other part of our administrative support for direct equity investments.

Merrilyn’s warm and caring nature continues to endear her to our clients and she has already established herself as a valued member of our team.

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